Privacy Policy for Boomerang Dogs

Last updated: November 10, 2026

At Boomerang Dogs ("we", "our", or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.boomerangdogs.com or sign up for our dog training classes and packages.

1. Information We Collect

We only collect information that is necessary to provide our training services, process your bookings, and improve your website experience. This may include:

• Contact & Identity Data: Your name, email address, phone number, and postal address when you fill out a form or book a package.

• Dog & Training Details: Information you share about your dog’s breed, age, medical history, and behavioral background to help us tailor our training.

• Transaction Data: Details about payments made for classes or memberships (processed securely via our online payment gateways).

• Technical & Usage Data: Information about how you use our website, collected via cookies and analytics tools (including your IP address, browser type, and pages visited).

2. How We Use Your Information

Under UK data protection laws (UK GDPR), we must have a lawful basis for using your data. We use your information for the following reasons:

• Fulfilling our contract with you: To process your bookings, deliver your 1-to-1 sessions or group classes, and manage your membership.

• Communication: To send you booking confirmations, updates about your classes, or to answer your support questions.

• Legitimate Business Interests: To improve our website, prevent fraud, and understand how clients interact with our services.

• Marketing (With Consent): To send you updates or promotional offers about Boomerang Dogs, only if you have opted in to receive them. You can opt out at any time.

3. Cookies and Google Analytics

Our website uses cookies and tracking technologies (such as Google Analytics) to distinguish you from other users, track website traffic, and analyze how visitors move through our pages. This helps us ensure the site runs smoothly and improves your user experience.

• You can choose to accept or decline cookies via your browser settings, though disabling them may impact certain website features.

4. Who We Share Your Data With

We do not sell, trade, or rent your personal information to third parties. We only share data with trusted service providers who help us run our business, such as:

• Platform & Hosting Providers: GoHighLevel (our website and CRM host).

• Payment Processors: Secure financial institutions that handle credit or debit card payments.

• Legal & Regulatory Authorities: If required to do so by law or to protect our legal rights.

5. Data Security & Retention

• We implement appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way.

• We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.

6. Your Data Rights

Under the UK GDPR, you have several rights regarding your personal data, including:

• The right to access: You can ask us for copies of your personal data.

• The right to correction: You can ask us to correct information you think is inaccurate.

• The right to erasure: You can ask us to delete your personal data under certain conditions.

• The right to withdraw consent: If we rely on your consent to process your data, you can withdraw it at any time.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted directly on this page.

8. How to Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or wish to make an inquiry, please contact us at:

• Email: [email protected]

• Website: www.boomerangdogs.com