Terms and Conditions for Boomerang Dogs

The following terms and conditions have been prepared so that you can get the most out of Boomerang Dogs’ services. Please take a moment to read through the terms thoroughly.

Interpretation, Variation, Law and Jurisdiction

“Boomerang Dogs” means Boomerang Dogs

“Class” includes class, workshop, talk or event provided by, or on behalf of Boomerang Dogs

“Member” means any person who is paying for an active Membership and been accepted by Boomerang Dogs.

“Client” means any person who is receiving services from Boomerang Dogs including Members

“Membership” means the different types of membership that a Member may purchase.

“Website” means www.boomerangdogs.com

“Venue” means venue or place at which Class is held

“Terms and Conditions” means these terms and conditions.

Boomerang Dogs reserves the right to vary and revoke the Terms and Conditions from time to time. Any such changes will be published on the Website and, until revoked, are binding on Clients.

These Terms and Conditions will be governed by the laws of England and Wales and the parties submit to the exclusive jurisdiction of the English and Welsh courts in respect of any disputes between them but, before resorting to the courts, will act in good faith to resolve any such disputes by way of negotiation.

1. Membership

1.1 Acceptance of a Member is at the absolute discretion of Boomerang Dogs.

1.2 Once a person has completed a Membership sign-up form, subject to acceptance, they begin a Membership.

1.3 A person ceases to be a Member once the Membership expires or when the Membership is terminated in accordance with these terms.

1.4 Boomerang Dogs reserves the right to expel a person from the Venue, suspend a Membership for a period, terminate or refuse to renew the Membership of any Member whose conduct is, in Boomerang Dogs’ opinion, damaging to the character of Boomerang Dogs, the Venue, or any actions that surmounts to the breach of these Terms and Conditions including where expulsion would be otherwise in the interest of other Clients. 

2. Payment Terms

2.1 A person may not attend Class without first paying for the relevant Class.

2.2 Details of prices of Classes and Memberships are available on the Website. Boomerang Dogs may from time to time adjust prices, this does not affect your statutory rights.

2.3 Payments for individual Classes and Memberships can be made online using credit or debit cards.

2.4 All payments are processed in British Sterling (GBP) at the time of the payment. Boomerang Dogs is not responsible for any fees, charges, exchange rates or additional charges levied by the individual financial institutions or credit card companies.

3. Membership Payment Terms

Terms for a Membership include and expand on terms outlined in 2.

3.1 Membership commences when the initial payment is successfully taken.

3.2 Member will forfeit their Membership if their recurring payment fails.

3.3 Membership fees must be paid in accordance with these Terms and Conditions irrespective of whether or not the Member attends Classes.

3.4 Membership fees may be increased at Boomerang Dogs’ discretion. Members shall be given at least 10 working days’ notice of any increase in fees.

3.5 If the Membership is paid by debit or credit card (or any Membership fees remain outstanding beyond the due date) the Member hereby unconditionally and irrevocably authorises Boomerang Dogs to debit any credit or debit card provided by the Member with the monthly Membership fee (or any outstanding fees) without notice to the Member.

3.6 Any Member purchasing a Membership will not be able to carry unused classes from one payment term to the next.

4. Cancellations and Refunds

4.1 Subject to any statutory rights of cancellation, payments for Classes, Membership fees, gift certificates or annual payments are non-refundable and non-transferable unless otherwise stated in these Terms and Conditions. Refunds, if any, shall be made entirely at Boomerang Dogs discretion.

4.2 Any Member or Attendee expelled or that has their Membership terminated shall forfeit all privileges to Membership and shall not be entitled to any refund.

4.3 Subject to any right of Boomerang Dogs to cancel or suspend the Membership, the Membership will continue indefinitely unless and until a Member cancels their Membership online or by email. No refunds shall be given to Members in respect of any Membership fees that have been paid.

4.4 Members who do not wish to accept a change proposed by Boomerang Dogs to any Membership fees may cancel their Membership online or by email.

4.5 Written request to cancel your Membership must be provided by emailing [email protected] with the subject “Membership Cancellation”. This must be sent with a minimum of 10 days before your next monthly payment is due to be taken.

4.6 Any Member cancelling their Membership will no longer be eligible for any loyalty benefits associated with the Membership, this includes any reductions in monthly payment fees, reductions on other classes/purchases or redemption of guest passes.

4.7 In the event of an interruption to services due to coronavirus, Boomerang Dogs reserves the right to move services online as a replacement or offer another service at their discretion.

5. Limitation of Liability

5.1 Neither Boomerang Dogs or its employees or agents shall be liable for any loss, damage or theft of any property belong to, or brought onto or left outside the Venue by the Client or any guest of the Client.

5.2 Vehicles, bicycles and their contents, parked or locked up on or outside any Boomerang Dogs premises are left at the owner’s risk and Boomerang Dogs will accept no liability for loss, damage or theft.

5.3 Neither Boomerang Dogs, nor its employees or agents shall be liable for any death, personal injury or illness occurring upon any Boomerang Dogs premises or as a result of the use of the facilities and/or equipment provided by Boomerang Dogs, except to the extent that such death, personal injury or illness arises from any negligent act or omission of Boomerang Dogs or its employees, agents or sub-contractors.

5.4 Boomerang Dogs cannot be held responsible for any particular Class, trainer and/or item of equipment not being available for whatever reason. Boomerang Dogs reserves the right to make alterations to the Classes, trainers and/or equipment, as well as those ancillary facilities (e.g. toilets) provided to Clients, without notice in its absolute discretion and Boomerang Dogs will not be liable for any loss occasioned by such alterations, insofar as such loss is by law capable of exclusion.

5.5 It is a Client’s responsibility to ensure that their physical condition, and the physical condition of their guests and dogs are appropriate for participating in Classes and to ensure that they correctly operate or use any facilities and/or equipment provided by Boomerang Dogs, including the adjustment of levels or settings on any equipment. If a Member is in any doubt as to how to correctly operate any equipment they should consult a member of staff before use.

5.6 Where loss or damage to property including vehicles, and/or their contents, brought onto Boomerang Dogs premises is caused by the negligence of Boomerang Dogs or its employees, agents or sub-contractors, Boomerang Dogs’ liability for this and generally under these Terms and Conditions shall be limited to £500 (for any one incident). Clients hereby agree and acknowledge that the rates charged by Boomerang Dogs reflect that Boomerang Dogs has limited its liability in line with this clause and therefore it is fair and reasonable that Boomerang Dogs’ liability to be limited in this way.

6. Fitness, Health and Safety

6.1 Clients are required to follow the instructions of the trainer at all times.

6.2 Clients are required to inform their trainer if they, or their dog, have injuries or conditions before Class, or if any injuries are incurred during the Class.

6.3 Clients are required to inform their trainer if there has been any recent changes in behaviour of the dog.

6.4 Clients are required to inform their trainer if their dog has recently visited the vet and undergone any treatments, or is, or has recently taken any medications.

6.5 Boomerang Dogs’ staff are not medically trained and are therefore not qualified to assess whether a dog is in good physical condition and/or that a dog can engage in any training without detriment to their health, safety, comfort or physical condition.

7. Personal Belongings, Dress and Venue

7.1 Personal belongings are brought onto the Venue at the Client’s own risk and Boomerang Dogs does not accept any liability for any loss or damage whatsoever to such items.

7.2 Clients are requested to wear a form of dress appropriate to dog training.

7.3 In the event of a fire, Clients are asked to make their way to the nearest available exit.

7.4 Smoking is not allowed in the Venue.

8. General

8.1 Clients consent to having their photograph taken by Boomerang Dogs at any time, or being included in video footage, and reserves the right to use any such individual or group photographs and video footage of Clients and/or guests and their dogs for press or promotional purposes. If a Client specifically does not want their photograph or video footage used for such purposes then they must notify Boomerang Dogs in writing.

8.2 Clients must at all times observe Boomerang Dogs’ guidelines which may be notified to them from time to time and are requested to comply with any reasonable directions may be issued to ensure the safety of the Clients.

8.3 Clients are required to give written notice to Boomerang Dogs of any change of address or email. Failing such notice, all communications will be assumed to have been received by the Client.

8.4 Any marketing, educational or other materials of this nature whatsoever produced by Boomerang Dogs made available to Clients will at all times remain the property of Boomerang Dogs and subject to Boomerang Dogs’ copyright and all associated intellectual property rights.

8.5 If Boomerang Dogs chooses to waive any breach of these Terms and Conditions it will not stop the company from enforcing these Terms and Conditions strictly at a later date.

8.6 Clients agree not to engage in negative comments, libel or slander regarding Boomerang Dogs including, but not limited to, publishing, or causing to be published, complaints or derogatory comments about Boomerang Dogs in any format including, but not limited to, print, newspaper, television, radio, social media or on internet complaint sites, blogs or other public internet forums.

8.7 If in any particular case any provision of these Terms and Conditions shall be held to be invalid or as not applying, the other provisions of these Terms and Conditions shall continue in full force and effect and Boomerang Dogs shall be entitled to amend the relevant provision to the extent required to make it valid and enforceable.